Lumi Integrity

At Beautysparklehub, owned and operated by Vogueware Solutions Private Limited, we aim to make every shopping experience straightforward, convenient, and free of unnecessary difficulties.

Throughout this Cancellation Policy, “we,” “us,” and “our” refer to Vogueware Solutions Private Limited, whereas “you,” “your,” and “user” refer to customers who place orders through our platform. We understand that certain situations may require an order to be canceled. This Policy outlines the process for submitting cancellation requests and the conditions that determine whether they can be accepted.

Order Cancellation Before Dispatch

Cancellation requests will be eligible for consideration only when the following requirements are met:

• The request is submitted within 24 hours of placing the order or before the order is shipped, whichever happens first.
• The cancellation request is communicated to our support team via email.
• After the cancellation has been approved, the applicable refund will be issued to the original payment method within 5–7 business days.

Canceling Orders After Shipment

• Orders are no longer eligible for cancellation once they have been dispatched or shipped.
• Customers who wish to return a beauty product after receiving their order must follow the procedures specified in our Return & Refund Policy.

Guidelines For Modifying Orders

After an order has been successfully placed, customers are not permitted to make changes to the following details:

• The originally selected beauty product cannot be replaced or exchanged for a different product.
• The shipping address cannot be changed.

If any of these details need to be corrected, customers must take the following steps:

• Cancel the existing order, provided the cancellation request meets the applicable eligibility requirements.
• Submit a new order with the correct product selection or updated details.

Assistance With Order Cancellations

For enquiries, additional information, or support regarding order cancellations, please contact us at:

voguewaresolutionspvtltd1@gmail.com / voguewareauthorizes@gmail.com

We are committed to handling cancellation requests promptly and efficiently, minimizing unnecessary delays while ensuring clear and timely communication throughout the process.